Accessibility is about more than checking boxes or meeting physical standards—it’s about creating spaces where everyone feels genuinely welcome, respected, and able to participate fully. While compliance with building codes and legal requirements is important, true accessibility goes further. It means considering how your space, services, and communication styles impact people of all abilities and backgrounds.

Being accessible is also about being open and caring—actively working to remove barriers that may not be immediately visible, and fostering an environment where people feel safe, supported, and seen. This section includes practical resources to help businesses recognize those barriers and take meaningful steps toward inclusion, from physical layout and digital access to customer service and staff awareness.

Creating an accessible business isn’t just the right thing to do—it’s a powerful way to show your community that everyone belongs.